NEWS

CONTACT: RCG, Inc. Keith Null (703) 939-4227 keith.null@rcg.com

[Dateline: Herndon, VA, May 9, 2023] – RCG, Inc. has been contracted by the U.S. International Development Finance Corporation (DFC) to provide a wide range of ServiceNow technical services in support of the agency’s ongoing implementation of multiple ServiceNow modules including IT Service Management, Hardware Asset Management, Software Asset Management, Human Resources, Workforce, and Service Catalog Application. RCG will provide backlog management, software release management, incident and problem management, change management, documentation, cyber security, and performance monitoring among other services. The contract includes a base year and four option years.

“DFC is a new customer for RCG and we couldn’t be more excited about assisting them with a successful ServiceNow program,” said Anita Bhushan, RCG Principal and DFC Contract Manager. “We’ve enhanced our ServiceNow Business Partner status significantly over the past year and are really gaining momentum.”

RCG is a ServiceNow Specialist Partner supporting implementations at the US. Treasury, the National Oceanic and Atmospheric Administration (NOAA), US TRANSCOM, and now DFC. The firm is an SBA certified woman-owned small business that is CMMI L3 SVC, L2 DEV, ISO 9001, ISO 27001, and ISO 20000 certified. RCG has been providing Tier 0-4 IT Service Desk management and support services for over 25 years.

CONTACT: RCG, Inc. Keith Null (703) 939-4227 keith.null@rcg.com

[Dateline: Herndon, VA, March 29, 2023] – RCG, Inc. has been awarded a task order under its NOAA Mission IT Services (NMITS) master BPA to provide comprehensive support services to maintain and manage the Information Technology Service Desk for the National Marine Fisheries Service. RCG was selected through a two-phase, competitive “Best Value” process that included corporate experience, past performance, technical approach, management approach, and price. The contract has a one-year base period with four option years and is a hybrid of firm-fixed price and time and materials services. The total value is more than $12 million. As an initial delivery, the RCG Team has achieved 100% incumbent transition.

“Service Desk management is one of our core services, something we’ve been doing for over two decades across a number of Federal agencies,” said Rich Goodden, RCG’s Vice President and contract Capture Lead. “We look forward to working with NOAA Fisheries to raise its IT and Vessel Monitoring  System support team’s performance to a new standard of excellence.”

RCG is a SBA certified woman-owned small business that is CMMI L3 SVC, L2 DEV, ISO 9001, ISO 27001, and ISO 20000 certified. The firm provides a wide variety of IT services to NOAA including application development, IT infrastructure management, telecommunications, IT Service Desk, GIS, and scientific support.

CONTACT: RCG, Inc. Keith Null (703) 939-4227 keith.null@rcg.com

[Dateline: Herndon, VA, November 18, 2022] – RCG, Inc. is pleased to announce that the firm will be an Exhibitor at the AMS Annual Meeting to be held in Denver, CO, from January 8th – 12^th, 2023.  RCG can be found at booth #731 in the Exhibit Hall. The AMS theme for the conference is “Data: Driving Science. Informing Decisions. Enriching Humanity. We observe, create, measure, simulate, collect, and process data at a prodigious rate, propelled by modern digital technology, and use it to create new knowledge and insights; inform and validate models and hypotheses; guide policies and decisions; and advance the scientific, environmental, and societal dimensions of the weather, water, and climate enterprise (WWC).”

“As an IT services provider, helping our customers turn data into useful information is at the heart of what we do,” said Rich Goodden, RCG’s Vice President of Strategic Accounts. “RCG’s broad range of services is designed to gather, organize, protect, and deliver data and information to NOAA users, something we’ve been doing since 1987.”

RCG is a SBA certified woman-owned small business that is CMMI L3 SVC, L2 DEV, ISO 9001, ISO 27001, and ISO 20000 certified. RCG is a prime contractor on the NOAA Mission IT Services (NMITS) contract and provides a wide variety of IT services to NOAA including application development, IT infrastructure management, telecommunication, IT Service Desk, GIS, and scientific support.

CONTACT: RCG, Inc. Keith Null (703) 939-4227 keith.null@rcg.com

[Dateline: Herndon, VA, October 5, 2022] – RCG, Inc. is pleased to announce that it has achieved Specialist status in the ServiceNow business partner program. Firms qualify for the Specialist segment after reaching established thresholds based on criteria for expertise with ServiceNow products as well as market reach. RCG currently has 28 ServiceNow certifications across its diverse technical staff and participates in multiple ServiceNow partner programs including Services, supporting our customer’s on premises installations; Service Provider using RCG’s own service desk facility, and Public Sector which is designed specifically for Federal customers.

“We’re excited to be taking the next step in our partnership with ServiceNow,” said Anita Bhushan, RCG Principal. “Our ServiceNow Team has worked hard to get us to this point, and we look forward to achieving Premier status in 2023.”

RCG is an SBA certified woman-owned small business that is CMMI L3 SVC, L2 DEV, ISO 9001, ISO 27001, and ISO 20000 certified. The firm has been providing Tier 0-4 IT Service Desk management and support services for over 25 years. RCG leverages ServiceNow capabilities in a DevOps environment and has been developing applications since 2019.

CONTACT: RCG, Inc. Keith Null (703) 939-4227 keith.null@rcg.com

[Dateline: Herndon, VA, September 19, 2022] – RCG, Inc. has been awarded a contract with the U.S. Navy Fleet Numerical Meteorology and Oceanography Center (FNMOC) to provide commercial software license packages to enable its NOAAPort downlink, data ingest, data dissemination, and product management on FNMOC’s existing hardware. NOAAPort provides a one-way broadcast of near-real time meteorological data from the National Oceanic and Atmospheric Administration (NOAA), National Weather Service (NWS).

“We’re excited for the opportunity to support FNMOC in their mission to provide the highest quality, most relevant and timely worldwide meteorology and oceanographic support to U.S. and coalition forces,” said Dr. Champa Bhushan, PhD and RCG Owner/CEO.  “I’m especially proud of our team’s ability to leverage our NOAA experience to gain a new customer.”

RCG is a SBA certified woman-owned small business that is CMMI L3 SVC, L2 DEV, ISO 9001, ISO 27001, and ISO 20000 certified. The firm provides a wide variety of IT services to NOAA and other federal agencies including application development, IT infrastructure management, telecommunications, IT Service Desk, GIS, and scientific support.

CONTACT: RCG, Inc. Keith Null (703) 939-4227 keith.null@rcg.com

[Dateline: Herndon, VA, September 19, 2022] – RCG, Inc. is one of fifteen firms to have been selected for the Commerce Acquisition for Transformational Technologies Services (CATTS) contract, a Small Business vehicle that will provide chief information officer support, digital document and records management, managed services outsourcing and consulting, IT operations and maintenance, IT services management, and cybersecurity support to Commerce over the next ten years. The contract is an Indefinite Delivery/Indefinite Quantity (IDIQ) contract with a $1.5 Billion ceiling.

“This is truly a major step for RCG as we seek to expand our presence at Commerce,” said Anita Bhushan, RCG Principal. “Our 30+ years of delivering high quality services to NOAA provide a strong foundation for growth into other DOC areas. This contract is a tribute to the performance of our technical staff and to our management team for putting together a winning proposal in the face of stiff competition. We couldn’t be happier about this award.”

RCG is a SBA certified woman-owned small business that is CMMI L3 SVC, L2 DEV, ISO 9001, ISO 27001, and ISO 20000 certified. The firm provides a wide variety of IT services to NOAA (a Commerce Bureau) and other federal agencies including application development, IT infrastructure management, telecommunications, IT Service Desk, GIS, and scientific support.

CONTACT: RCG, Inc. Keith Null (703) 939-4227 keith.null@rcg.com

[Dateline: Herndon, VA, September 12, 2022] – RCG, Inc. is pleased to announce that it has received official certification as a Great Place to Work™, an industry standard recognition of employers who create an outstanding employee experience. Our Certification was a two-step process, conducted by independent evaluators that included surveying employees and completing a detailed questionnaire. Because employee feedback and independent analysis determine the scores, GPTW Certification helps job seekers distinguish which companies genuinely offer a great company culture.

“We founded RCG knowing that the demanding work we do would require the best people,” said Dr. Champa Bhushan, PhD and RCG Owner. “We are proud of the work each and every person performs and of the recognition this certification provides.”

“All of our team members participated in the effort and gave RCG a 95% approval rating, compared with a 57% rating for comparable organizations,” said Katt Hancher, RCG’s Director of Human Resources. “100% of our people responded to the Great Places survey saying that management trusts them to do a good job without looking over their shoulders. How great is that?”

RCG has been providing exceptional staff, innovative solutions, and outstanding service to the Federal government since our founding in 1987. We believe in providing an environment conducive to the well-being of our employees and their families to greatly enhance their productivity, forming an important basis for our continued success.

CONTACT: RCG, Inc. Keith Null (703) 939-4227 keith.null@rcg.com

[Dateline: Herndon, VA, August 5, 2022] – RCG has been awarded a task order under its GSA Multiple Awards Schedule to provide Information technology (IT) Help Desk Services to the West Coast Region (WCR) of the NOAA National Marine Fisheries Service. This was a competitive award based on “best value” to the Government. RCG will be providing support at WCR’s locations in Long Beach, CA; Portland, OR; and Seattle, WA, through a single point of contact service desk.

“Our approach draws on RCG’s decades of experience supporting NOAA’s Service Desk needs using structured, process-oriented frameworks such as ITIL, CMMI and ISO,” said Ms. Timothea Hudson, RCG’s Program Manager. “We’re excited for the opportunity to add WCR to our family of satisfied NOAA customers.”

RCG has over 30 years of experience in providing multi-tiered service desk support to Government agencies including NOAA, Treasury, and the U.S. Army. We offer cloud-based Contact Center as a Service (CCaaS), as well as On-Premises solutions to meet unique customer needs. RCG is a SBA certified woman-owned small business that is CMMI L3 SVC, L2 DEV, ISO 9001, ISO 27001, and ISO 20000 certified.

CONTACT: RCG, Inc. Keith Null (703) 939-4227 keith.null@rcg.com

[Dateline: Herndon, VA, July 19] – Reston Consulting Group (RCG) is pleased to announce our sponsorship of the American Meteorological Society’s Collective Madison Meeting in Madison, WI, August 8-12. The CMM is made up of the following Conferences: the 25th Conference on Satellite Meteorology, Oceanography, and Climatology joint with the NOAA Satellite Meeting, the 17th Conference on Polar Meteorology and Oceanography, and the 16th Conference on Cloud Physics/16th Conference on Atmospheric Radiation. The meeting features professionals from academia, industry, and government coming together to collaborate on critical issues in weather, water, and the climate.

RCG has been supporting NOAA since our founding in 1987. Since then, we’ve expanded to provide a broad array of IT services including network engineering, operations and maintenance, policy guidance, GIS, applications development, and cybersecurity support to numerous NOAA offices including NESDIS and the NWS.

CONTACT: RCG, Inc. Keith Null (703) 939-4227 keith.null@rcg.com

[Herndon, VA, July 11] – Reston Consulting Group (RCG) is pleased to be named the “lead Principal sponsor” of the American Meteorological Society’s Summer Community Meeting in Boulder, Colorado, July 26-28. This year’s meeting celebrates the 100^th anniversary of the publication of “Weather Prediction by Numerical Process” by Lewis Fry Richardson. The meeting features professionals from academia, industry, and government coming together to collaborate on critical issues in weather, water, and the climate.

“RCG is excited about the opportunity to provide financial support to the work of the meteorological community in meeting the challenges of a changing environment,” said RCG COO Rex Calliflower. “We’ve been a contractor to the National Weather Service since 1995 and view these sponsorship opportunities as a way to pay it forward.”

RCG has been supporting NOAA since our founding in 1987. Since then, we’ve expanded to provide a broad array of IT services including network engineering, operations and maintenance, policy guidance, GIS, applications development, and cybersecurity support to numerous NOAA offices.

Register today for the 2022 AMS Summer Community Meeting! Early registration pricing ends 30 June 2022. Register here: https://cvent.me/r05qnP

Herndon, VA, July 1 – Reston Consulting Group (RCG) is pleased to announce that we have been selected to continue providing network engineering services to our NOAA customer at the NWS Pacific Region Headquarters in Honolulu, Hawaii. This contract is a follow on to a contract RCG held previously.

“We’re happy to have the opportunity to continue providing these mission critical services to NWS,” said RCG CEO Champa Bhushan. “These services represent a core competency of RCG, and the successful recompete reflects the high level of customer satisfaction that we strive for.”

RCG has been supporting NOAA since 1987, providing a broad array of IT services including network engineering, operations and maintenance, GIS, applications development, and cybersecurity support.

For Immediate Release

Reston Consulting Group Inc. (RCG) is honored to be awarded a prime Blanket Purchase Agreement (BPA) for the National Oceanic and Atmospheric Administration (NOAA), NOAA Mission Information Technology Services (NMITS), a small business set-aside agreement with up to a 10-year lifespan valued at $2.1 billion.  NMITS is a NOAA- wide vehicle for enterprise IT services that advances NOAA’s mission by achieving excellence in IT service delivery.

RCG, a WOSB company based in Herndon Virginia, is a technology leader and is a trusted NOAA partner.  For 32 years, RCG earned NOAA’s trust by supporting mission critical systems and networks through innovative, leading-edge solutions.  RCG has been at the forefront of providing design, development, implementation, operation and security for large-scale systems, databases, and networks at NOAA and other Federal agencies since 1987. RCG is best known at NOAA for its excellence in Cybersecurity, Infrastructure, Software Development and Networking.

RCG assembled an award winning and customer service-focused team that is expert in meeting essential service requirements both now and for the future. Our expertise and certifications are unparallel and include CMMI-SVC, CMMI-DEV, ISO 27001, ISO 20000, ISO 9001, Highly Adaptive Cybersecurity Services (HACS) SIN, Managed Hybrid Cloud secure hosting platform; and ISO 27017 certifications for Cloud Security Management. A core strength is our experience supporting agency CIO and OCIO’s on over eight Cybersecurity programs and digital transformation solutions.

Our excellent history with NOAA demonstrates that our team provides the full range of advanced solutions that the staff and line offices require including enterprise services; customer support services; mission and business applications, tools, and web services; enterprise computing; end-to-end Cloud; shared services; space based and field data management; network services; and cybersecurity and information assurance services. Our team’s experience in scientific and technical agencies demonstrates a deep understanding of the unique demands of NOAA’s mission to protect life and property.

RCG looks forward to continuing our partnership with NOAA in embracing and leveraging innovative solutions through technology for NOAA’s unique mission of covering everything “from the depths of our Oceans – to the surface of the Sun.” Additional information is available by contacting us at info@rcg.com and on our website https://rcg.com

RCG, Inc. today announced that it has been appraised at Level 2 of the CMMI Institute’s Capability Maturity Model Integration (CMMI)® for both Services and Development. The appraisal was performed by GMS Registrar.

CMMI® is a capability improvement approach that provides organizations with the essential elements of effective processes that ultimately improve their performance.

An appraisal at maturity level 2 indicates the organization is performing at a “managed” level. At this level, projects have ensured that processes are planned and executed in accordance with policy; the projects employ skilled people who have adequate resources to produce controlled outputs; involve relevant stakeholders; are monitored, controlled, and reviewed; and are evaluated for adherence to their process descriptions.

RCG is a highly skilled technical support services firm, providing information technology and network support services to federal and commercial clients since 1987. Our successful appraisal to CMMI level 2 for Services and Development, along with our certifications to ISO 9001, ISO 20000-1, and ISO 27001 demonstrate our commitment to providing superior support that follow industry recognized, solid repeatable processes.

The CMMI® Institute, a subsidiary of Carnegie Mellon University, is dedicated to elevating organizational performance through best-in-class solutions to real-world challenges. The Institute is the home of the Capability Maturity Model Integration (CMMI)® for Development, Services, and Acquisition; the People Capability Maturity Model; and the Data Management Maturity Model (DMM)SM, which are capability improvement models that create high-performance, high-maturity cultures. The models are used in thousands of organizations worldwide to deliver business results that serve as differentiators in the global market.

 For additional information or questions, please contact Katt Hancher, RCG’s Management Representative for ISO 20000 and ISO 27001, 703.834.1155 ext.-110, or Katt.Hancher@rcg.com.  

***********************
Katt Hancher
Human Resources Manager
katt.hancher@rcg.com
(703) 834-1155 ext. 110 phone
(703) 834-3086 fax

RCG, Inc.
“Transformational Technology for Engineering Success”
www.rcg.com

OPSnet Infrastructure and TOC Software Branch Support as sub. RCG has supported NOAA on this program since 1997. We continue to support this program, winning another recompete in 2015.

RCG designed and implemented the NOAA CIRT in 1995 and have held this contract as Prime until 2008. Since then we have been instrumental in winning the re-competes with multiple Primes under NOAALink 8(a) and now under a GSA Stars 8(a) Prime. The NOAA Cyber Security Center includes the Computer Incident Response Team (CIRT), Security Operations Center (SOC), Systems Administration (SAS), and Enterprise Security Services (ESS).

RCG Achieves ISO 20000 and 27000 Certifications
For immediate release

It is my great pleasure to announce Reston Consulting Group, Inc. (RCG) received official notification August 23, 2012 on successfully achieving registration to ISO/IEC 20000-1:2005 and ISO/IEC 27001:2005 standards for IT Service Management and Information Security Management. Registration to these standards confirms that the Information Technology Service Management (ITSM) System and Information Security Management System (ISMS) utilized by RCG is in conformance with these best practice standards.

With these registrations, RCG joins a very small group of elite corporations in the US that have achieved ISO 9001 (Quality Management), ISO 20000 (IT Service Management), and ISO 27001 (Security Management) registrations.

RCG’s concept of operations, policies and procedures closely align to industry best practices. These standards registrations provide external validation of RCG’s adoption of an integrated, interrelated process approach to effectively deliver and secure managed IT services. This involves successful implementation of processes, ongoing control, and increased efficiencies and opportunities for continual improvement based on best practices standards for IT security and service delivery.

The ISO 20000 and ISO 27001 registrations is validation that the solutions our team of staff members apply in designing, proposing and executing, provides best value to our customers. We are taking customer satisfaction to the next level by delivering quality support, applying recognized standards, while closely monitoring client budgets.

RCG’s Information Technology Service Management (ITSM) System supports the provision of Program Management, Configuration Management, Service Desk, Network Management, Change Management, Capacity Planning, Supplier Management, and Cost Management. RCG’s Information Security Management System (ISMS) supports the provision of establishing, implementing, operating, maintaining, monitoring, and improving Information Security.

“The ISO 20000 and ISO 27001 registrations reflect RCG’s commitment to delivering the best, most reliable IT solutions to enable our customers’ success,” said Dr. Bhushan, CEO of RCG, Inc. “We are proud to support our staff’s efforts in providing the best IT systems security and management support.

These registrations to the international standards for IT Service Management and Information Security Management represent a concentrated effort by RCG’s entire staff. All RCG employees are valuable contributors to our company and are justifiably proud of their contributions to these certifications”, states Dr. Bhushan.

For additional information or questions, please contact Katt Hancher, RCG’s Management Representative for ISO 20000 and ISO 27001, 703.834.1155 ext.-110, or Katt.Hancher@rcg.com.

***********************
Katt Hancher
Human Resources Manager
katt.hancher@rcg.com
(703) 834-1155 ext. 110 phone
(703) 834-3086 fax

RCG, Inc.
“Transformational Technology for Engineering Success”
http://www.rcg.com

October 2012: RCG wins Treasury DO Infrastructure Support Services Contract: RCG supports the Treasury’s Departmental OCIO Infrastructure Operations Support Services contract. RCG supports all infrastructure aspects of Enterprise-wide IT support services including service desk, end user, messaging, networks, database management, system administration, IT security, system integration, data assurance, connectivity, data center consolidation, and other functions in support of the Treasury CIO’s office.

RCG awarded task for Information Technology Helpdesk Support Services for the Department of Commerce, Office of the Chief Information Officer with NOAALink 8(a) prime.

RCG on winning team for Navy SeaPort-e Multiple Award Contract that is designed to include all aspects of professional support services and Engineering, Technical, & Programmatic Support Services as required by the Virtual Systems Command, its related Program Executive Offices (PEOs), and field affiliates.

RCG wins blanket purchase agreement (BPA) for cyber security services with prime G&B Solutions. The General Services Administration (GSA) and the Department of Homeland Security (DHS) awarded the team a place on the risk management framework (RMF) and certification and accreditation BPA.

RCG selected by VA Region 1 to develop, assess, and recommend concepts/solutions to implement network designs, policies, and procedures for the continual upgrade, enhancement, and optimization of the VA Region 1 WAN and the VA Region 1 Data Center LAN.